Orders & Shipping


Your Order

Once your order has been processed and shipped, you will be receiving a confirmation email with the tracking number of your package. All Else Adelia packages are shipped via DHL; from Dubai to the global destination of your choice. Usually our orders are delivered within 2 to 7 working days based upon the location of delivery. You will receive a payment confirmation via email after your order is placed. This may be immediately upto one hour post your order's processing.

Local Delivery - For Dubai Only

If the piece available is in stock, it will take 24 to 48 hours for delivery locally within Dubai.

In the event that the piece is out of stock but eligible for re-order, please allow 5 to 10 working days for production. There are no delivery charges for local delivery.

International Deliveries

For all international deliveries (outside of Dubai), the time take is dependant upon our logistics partners and their affiliates. Rest assured we will do our best to have your order with you as soon as possible. International and GCC countries – AED 95 shipping.


Customs, import taxes, duties and tariffs may be applied on the order depending on the shipping country. Else Adelia is not liable of any additional costs incurred due to customs. Custom costs are not included in the shipping fee.